FAQ's

Open the cartons immediately after receipt and check contents. 
Some plants are cold stored for a few weeks prior to shipping and may be slightly covered in surface Mold.
This is not harmful, just brush off before planting.
 

Any shortages/damages must be reported to your sales person or the Frylink / Royal Park office within ten (10) days of
delivery. We kindly ask you to provide us with photos of the varieties you have a complaint about.
If grown outside we would like to know if this was in a shady, partly shady or sunny area.
If grown inside we want to know about the temperature and if it was grown closed or in a (halve) open tunnel.
If any information requested is not provided, this may affect the outcome of the claim.

Royal Park bare rooted perennials are suited for 2 (C2) or 3 (C3) litre containers, and should be potted in a soil
with a well draining peat / bark mixture. (John Innes no. 3)
Well drained, rich soil is of primary importance for perennials. Most problems occur from lack of drainage!
If not potted immediately open the cartons and/or poly Bags for air circulation, and store in a cool location 
(max. 41º Fahrenheit) for a short time.

Perennial roots don't like to be exposed to the elements after potting and prefer to be kept inside a cold tunnel
or greenhouse for the first few weeks, or at least until they start to settle and produce top growth.
They should be watered sparingly, as overwatering causes roots to rot off, killing the plant.
In spring & summer most perennials can be kept outside in a sunny or partial shady location, except for plants
like Alchemilla, Astilbe, Brunnera, Epimedium, Hosta, Heuchera, Pulmonaria which prefer shade.
 

For planting depth of the various perennials please see our included planting instructions.